Huduma Kenya Programme popularly referred to as Huduma Centre or just Huduma is a Government of Kenya initiative that aims to improve public service delivery by making Government services accessible under one roof. At inception it was placed under the Ministry of Public Service Youth and Gender Affairs. It is one of the flagship projects of Uhuru Kenyatta’s Government.
In July 2019, the Interior ministry through the the Interior Principal Secretary Karanja Kibicho confirmed that it had written to DCI to investigate the possible loss of Sh266 million in the 2016-17 financial year.
But upon further scrutiny, the state department could only account for Sh373,272,300 being amounts surrendered by DCI county offices (Sh318,142,008) and DCI headquarters (Sh55,130,292) leaving an unaccounted balance of Sh266,273,700.
“The difference of Sh236,273,700 which is not recorded is as a result of non-remittance of revenue collected by Postal Corporation of Kenya at the Huduma Centres,” Kibicho said.